Home > Uncategorized, Windows > Server 2008 Printer Queue Status Offline

Server 2008 Printer Queue Status Offline

So I recently had a problem at work with a xerox printer on a different subnet that kept going to the status “offline” in Windows Server 2008 Print Management. Seems the cause of this error is the print driver using SNMP to communicate with the printer and not getting a response. Here is a quick and easy fix to get your printer back up and running

1) Right click on your printer and click properties
2) Go to the Ports Tab
3) Click on “Configure Port…”
4) Un-check “SNMP Status Enabled”

Then just click OK until you re back to the printer management window and VOILA! Your printer can now print again!

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  1. Joel
    October 18, 2010 at 10:22 am

    Thanks for posting this. I had this exact issue with a Canon copier and your fix worked perfectly.

  2. Jeroen
    December 15, 2010 at 10:26 am

    Very helpful, searching for quite a while to find a solution for a HP Color LaserJet 3500 which was acting to be offline

  3. alejandro
    January 18, 2011 at 11:56 pm

    Grosooo!!!!!!!!! me re sirvio. Gracias!!!!!!!!!!!!!!!! 🙂

  4. David S
    March 10, 2011 at 10:18 am

    Worked like a CHAMP!! Thank you for this post!!

  5. Jason
    March 21, 2011 at 12:22 pm

    Wow there must have been an update that turned this on because it affected 20 of my printers. Thanks for the info!

  6. Rob G
    August 18, 2011 at 3:30 am

    I have got this problem from time to time after power losses or similar, the last couple of years. The only solution before was to restart the Windows 2008 server, with all the problem that gives to a company with a lots of clients logged in.

    With this trick the problem was solved in a second! Many thanks!

  7. Yogi
    August 30, 2011 at 2:04 pm

    Thanks a lot …i had the same problem on Kyocera fs -4020dn and i did exactly the same and vowwwwwwww………it works but i am just wondering that how come the other same model printers are working with SNMP ON ? please put some notes….appreciated

  8. Aftab
    September 21, 2011 at 9:22 pm

    I had this exact problem and this solution is a life saver. Thankxx alot.

  9. Andrew
    September 29, 2011 at 11:23 am

    Just had to say you just earned me a pay rise … and Im an apprentice both bosses been stuck with this for months your solution helped me fix it and show them up 😀

  10. Asif
    December 19, 2011 at 7:26 am

    Thank you sir. It Worked

  11. djohnson
    January 23, 2012 at 8:25 pm

    THANK YOU!!!!!!!
    Spend almost 2 hours on this.

  12. goaks
    February 3, 2012 at 12:26 am

    worked for me too but why is it happenning.
    Thank you.

  13. August 24, 2012 at 1:05 pm

    Thanks for the suggestion. Two years later and it’s helped me out with this really obscure problem.

  14. Oryan Kochavi
    March 18, 2013 at 3:46 pm

    This post has been a lifesaver!

  15. Carlos
    March 27, 2013 at 2:34 pm

    Saved my butt!!!!! thanks!!!

  16. Craig Shessy
    April 18, 2013 at 1:08 pm

    Thanks for this, it works perfectly

  17. Anonymous
    May 6, 2013 at 3:05 pm

    Dang! This post totally saved me…thanks!

  18. Gerson Merki
    October 24, 2013 at 1:07 pm

    Thank you very much, you’ve been very helpful!

  19. Nuno
    September 19, 2014 at 5:49 am

    Perfect!! help me a lot!!

  20. Doug
    December 4, 2014 at 8:33 pm

    To the point. Many thank$.

  21. January 19, 2015 at 3:33 pm

    Thanks so much for this!

  1. March 27, 2014 at 5:20 pm

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